Effective Date: 11/07/2025

This Privacy Policy outlines how Well Test, collects, uses, and protects your personal information when you use our App.

1. Information We Collect

We may collect:

- Personal Info: Name, contact number, address, email, age.

- Health Info: Medical history, test bookings, test reports.

- Device Info: IP address, mobile device ID, OS type, usage data.

- Location Info: To facilitate home sample collection (with permission).

2. How We Use Your Information

We use your data to:

- Process and manage test bookings.

- Share details with labs/technicians.

- Communicate appointment updates or test results.

- Improve our services and customer experience.

- Ensure safety, security, and legal compliance.

3. Sharing with Third Parties

We only share your data with:

- Diagnostic partners to fulfill your bookings.

- Payment gateways to process transactions.

- Service providers (e.g., SMS/email tools) under strict confidentiality.

We never sell your data.

4. Data Security

We implement strong encryption, access controls, and regular audits to protect your data. However, no system is 100% secure and we encourage users to exercise caution.

5. User Rights

You have the right to:

- Access your personal data.

- Request correction or deletion.

- Withdraw consent for data processing (may limit App functionality).

6. Data Retention

We retain your data only for as long as necessary for the purposes stated above or as required by applicable law.

7. Children's Privacy

The App is not intended for users under the age of 13. We do not knowingly collect data from children.

8. Changes to this Policy

We may update this Privacy Policy from time to time. Updates will be notified via the App or email.

9. Contact Us

For privacy-related concerns, reach us at:

Email: appmh747@gmail.com

Phone: +91 8299750302